A lot of technology services companies talk a good game when it comes to customer service, especially after the sale; claims of excellence are as abundant as the companies themselves. But Inacomp and its managed services arm, Inacomp Technical Services, have the facts to prove it. Whether measured in terms of our uniformly high levels of customer satisfaction or the comprehensive training and certification procedures undertaken by our team of engineers, Inacomp is clearly leading the way.

The loyalty of our company’s clients—many who have grown alongside us during the past twenty years— is a key indicator of Inacomp’s success in providing top-tier service. Inacomp has been designated a “preferred managed services provider” by many outstanding clients, including Volkswagen of America— technologically-savvy, fast-paced organizations who know they can count on Inacomp's team to help them set the pace of change. Our highly-skilled personnel are armed with the subject-specific knowledge it takes to continually exceed client expectations. Once again; our clients don't pay for effort - they pay for results, and we have been rewarded with their unswerving loyalty.

Inacomp’s commitment to service excellence is demonstrated by the high standards of education and experience we set for our team members. Inacomp team members are required to be certified in the technologies they support—i.e., A+, IBM, HP, Lexmark, Websense, Gateway, and Cisco to name a few—as well as holding necessary certifications such as MCSE, CNE and CCIE as appropriate.

Inacomp’s commitment to learning extends company-wide: Before knowledge sharing was a buzzword in industry publications, it was a way of life at Inacomp. In our view, knowledge and education are key differentiating factors which set our staff—and the services they provide—apart from our competition. Our commitment to the continual training and development of our staff is your guarantee of unparalleled expertise, as we work with our key partners to ensure their access to the most up-to-date information and knowledge resources.

Couple these factors with a commitment to clear, open communication with your staff at all levels, the involvement of Inacomp senior management in the planning and execution of your firm’s specialized solution package, and Inacomp’s commitment to the establishment of synergistic long-term client relationships, and you’ve got unbeatable customer service. Which means exceptional results for you.